This article provides a guide to add an autoresponder in Webmail for shared hosting and reseller hosting users.
What is an Autoresponder?
An autoresponder is a pre-configured email response that is sent automatically by an email address when an email is received. Autoresponder can be tailored to your more specific needs including complex tasks. For this guide, we will create a generic "we are closed at this time" example.
How to Add an Autoresponder in Webmail
To create an autoresponder, perform the following steps:
- Log in to your Webmail interface (https://example.com:1066)
- From the user@example.com menu at the top right corner of the interface, select Autoresponders.
- Click Add Autoresponder.
- Choose the character set in which to send the email from the options in the Character Set text box.
- Enter the interval, in hours, for the autoresponder to wait between responses to the same email address.
- Enter your name in the From text box.
- Enter the message's subject in the Subject text box.
- If you wish for the email to display HTML code, select the HTML checkbox.
- Provide a body for your message, for example:
We are currently not open, our working hours are 9-5 Mondays-Friday. We shall get back to you as soon as we can.
- Select a start time.
- Select a stop time.
- Click Create/Modify to save the autoresponder.
All email messages to your email account will receive this autoresponder until you remove it.
